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JAC Technical Support Hours:

  • 9 a.m. to 5 p.m. (MST)
  • Monday through Friday
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JustAddCommerce - Retrieving Your Orders

There are four ways you can access your JustAddCommerce account to view your orders:

  • Through your editor using the JAC plug-in via the JAC Administration section
  • Through the JAC Options section
  • You may create a JustAddCommerce Get Orders Button
  • From the "Get Orders" link: https://www.justaddcommerce.net/g/getorders.dll

Accessing your account to view your orders using a retrieve orders button can be done anywhere at anytime as long as you have Internet connectivity. This is a great feature when you want to check orders while on a business trip, on vacation, at home, etc. The Retrieve Orders button is a also a very efficient way for you and/or your order fulfillment department to access your orders at your business location. Additionally, when you setup a guest password, your order fulfillment department can view, print and save your orders using the Retrieve Orders button without gaining access to the rest of your JustAddCommerce settings. You simply insert the button onto a new page and then save this page to your local hard drive, disk and/or upload it as a hidden page on your web site that the public cannot access.

Accessing your orders using a Retrieve Orders button:

  1. 1. Save the page containing your Retrieve Orders button to your local hard drive and/or upload it to the Internet. If you decide to upload your Retrieve Orders page to the Internet, make sure you do not give out this page's URL address. This should not be accessible by the public.

  2. 2. When you are ready to retrieve your orders, click this button to launch your browser.

  3. 3. Enter your correct password in the appropriate box. Remember that your Administrative password will allow you to View, Print, Save and Permanently Delete Orders and give you complete access to all the features of JAC and your Virtual Terminal (if using Nova processing). Your Guest password will allow you to only View, Print and Save orders and perform Sales with your Virtual Terminal (if using Nova processing).

  4. 4. Click "OK".

  5. 5. You are now able to View, Print, Save and/or Delete Orders.

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